We are independently owned Australian company located in Sydney. Our company Timemark has been in existence since 2003. Even before incorporating the company we were building custom applications for various industries.
We have been actively following technology trends and were constantly learning new skills. Most of our applications developed so far are web based and work in a browser.
Our background is in Microsoft environment leveraging the dominance of Windows platform within the corporate world.
The company has started in 2003. At that time we were deeply involved with several projects mainly for insurance brokers. We were upgrading their systems to make use of, at that time, new and emerging technology: Internet. We were helping some brave and visionary brokers to get ahead of their competitors. Only these days the others have cot up with them, having allowed them number of year to enjoy benefits of adopting the new technology at early stage.
We have still a strong presence in insurance industry working with brokers and underwriters develop new and modern systems.
At some point we have realised a need to develop our own products and be able to offer to the market our ready-made solutions. As a starting point we have developed a powerful and versatile CRM system. The idea was to use the CRM as a base for development of various vertical industry solutions. We have developed several solutions so far: for membership industry, insurance and legal. We called those products ‘Studios’ hence our products are Member Studio, Broker Studio and Legal Studio.
The idea to have a strong CRM as a base and starting point for other products has proved to be right and we are planning developing solutions for other industries as well.
Developing an initial product for one industry is often just a start as we soon realise that there is a need for other complimentary products as well. The following is an example how we evolved while implementing our Member Studio products with the client.
Soon after installing the Member Studio with the first customer, we have realised that there is a completely new area that we have to cover. This has prompted a new project to develop Member Service, a separate web site to provide on-line access for members. It uses the same database and is made to offer various on-line services to members: to register and renew subscription on-line, maintain their contact data, enrol in seminars, manage their directory service page, publish job vacancies etc.
We have followed the rise of mobile phone technology and accordingly made a plan to develop an app that will display member’s data on the phone. A customer request for the mobile app come quicker that we expected. That’s how our Phone App was developed. It displays member’s data from the database and depending on the version is either for company employees, members or general public.
There is a new shift to move all processing and data to the ‘cloud’. We are preparing the environment for that and soon we will be ready to offer our products in a hosted environment where the clients will be able to pay monthly fee to login and use our products.
We are constantly watching new developments ready to update our products and develop and add new ones to our membership suite.
Our goal is to help you business go strongly and grow. With our products you will have less repetitive work and have more time to focus on your client’s needs.
We want to make your work day easier. Our products are user friendly and you will find them intuitive and simple to use. We want you to feel comfortable with our products and are offering our personalized assistance to make it happen.
We will help you embrace the latest technology and benefit from it. Every change in technology challenges organizations to adapt but also opens new opportunities. We see our role to bring those opportunities to you.
We accept that all organizations have their own specifics. That’s why we have built our products so that they can be customized to meet your exact needs.